Privacy Policy
1. Introduction
At Cosmo Health, your privacy is our priority. As a provider of essential medical services, we collect, store, and manage certain personal and health-related data to ensure you receive timely, effective, and quality care. This Privacy Policy outlines how we handle your information when you access or use our services.
2. Information We Collect
When you interact with Cosmo Health, we may collect:
- Personal Information: Name, contact details, age, gender, address, etc.
- Medical Information: Health history, prescriptions, lab reports, vitals, diagnostic results, emergency contacts, and ongoing treatment records.
- Usage Data: Information about how you use our website, services, and interactions with our staff and healthcare network.
3. How We Use Your Information
Your data is used solely to provide and improve the medical services we offer. We may use your information to:
- Deliver personalized healthcare and wellness services
- Maintain and update your electronic health records
- Facilitate emergency medical assistance
- Coordinate care with our network hospitals, doctors, and verified healthcare providers
- Respond to inquiries and provide support
- Improve service quality and patient outcomes
4. Data Sharing
We may share your information with:
- Licensed doctors and healthcare professionals within our network
- Emergency response teams for urgent medical situations
- Partner hospitals and labs for diagnostics and coordinated care
We do not share, sell, rent, or trade your data with any third parties or companies for marketing or profit purposes. All data sharing is strictly for medical care and emergency response.
5. Data Access and Consent
By registering and using our services, you consent to:
- Cosmo Health accessing, storing, and managing your medical records
- Information being shared within our trusted medical ecosystem for the purpose of your treatment
- Communication through phone, email, or SMS for healthcare purposes
You retain the right to request a summary or deletion of your data unless retention is mandated by medical or legal requirements.
6. Data Security
We implement strong physical, technical, and administrative safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:
- Encrypted storage and transmission
- Role-based access control
- Regular system audits and updates
7. Children’s Privacy
Our services are intended for users 18 years or older. In cases where minors are treated, data is collected and used with the consent of a parent or legal guardian.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements or services. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your data:
📍 Address: Inside Bhalla Hospital, Pakhowal Road, Ludhiana
📞 Phone: +91 7889214399
📧 Email: hello@cosmohealth.co
Cosmo Health is committed to upholding your trust and ensuring your medical data is handled with the care, privacy, and dignity it deserves.
